Do you see the zoomed-in view when you open the camera within WhatsApp? Does it stop you from taking the perfect shot and sharing it with your friends and family or posting it on a status?
If so, then there is probably something wrong with your WhatsApp or phone. But how can we find out what is the cause of the problem and how to fix it? Let’s look at different fixes to help you resolve WhatsApp’s camera zoom-in issue so that you can capture perfect photos within the app.
Make sure whatsapp backend is not to blame
First of all, make sure that the problem is not coming from the backend of WhatsApp. To verify this, go to the ServicesDown website, type “WhatsApp” in the top-right search bar, and press Enter.
From the search results, click on WhatsApp to see if there is a problem with the app. Also, view the outage graph for the last 24 hours. If there are too many problems reported, there may be problems with WhatsApp.
If there is a problem with the backend, WhatsApp will check it, and all you need to do is wait. However, if the problem is only with you, then you can start applying the fixes listed below.
1. Eliminate Hardware Problems
First of all, rule out hardware issues to make sure that camera zoom-in on WhatsApp is not happening due to a hardware issue.
Verify that the problem is not with your cell phone camera. To do this, open your cell phone camera and check if it opens by zooming in. If the problem is with the camera, make sure its settings are not messed up and have it checked by a technician.
Clean your cell phone camera thoroughly to ensure that the captured image is not zoomed-in due to a dusty lens.
If the above checks fail to diagnose the main problem, suggesting that there is no hardware issue, then move on to the next step.
2. Eliminate temporary errors
To make sure it’s not a temporary issue that’s causing discussion problems, check the following.
If the above checks do not resolve the problem, continue to apply the remaining fixes.
3. Opt-out of beta testing (for Android)
In the beta testing program, WhatsApp allows a limited number of users to test new features that are announced in future updates before they are officially released. This is done to get feedback on new features and to fix bugs and issues in them so that they don’t roll into the main update.
Have you opted in to the WhatsApp beta recently? If so then this could be the cause of the problem. Opt out of beta testing and see if that fixes the problem.
Hopefully, exiting WhatsApp Messenger (Beta) will solve the problem. If not, move on to the next fix.
4. Make sure you have enough storage on your device
If your phone doesn’t have enough space, it’s common to experience issues with your installed apps. So, if your phone is always running out of storage, you should free up space for WhatsApp breathing room to function correctly.
Check out our articles on How to Clean Up Storage Space on Android and How to Free Up Space on iOS on how to do this effectively.
5. Update WhatsApp App
When was the last time you updated WhatsApp? If you haven’t updated the app in ages and have kept the automatic update option disabled, this could explain why you are facing unexpected problems. Therefore, update the application, and the problem will be resolved by itself.
If updating the app fixes the problem, keep auto-update enabled on your phone to avoid facing the same issue again. If you’ve already updated the app, or if updating it didn’t make a difference, move on to the next fix.
6. Clear WhatsApp cache and data
The accumulation of cached data can also cause unexpected problems with apps. So, when updating an app doesn’t work, you should clear its cache.
If clearing the cache doesn’t help, move on to the next step.
7. Reinstall WhatsApp
If none of the fixes listed above work, then you should reinstall WhatsApp. Uninstall the WhatsApp app from your device and install it from Google Play Store (for Android) or App Store (for iOS) as you usually do.
8. Use the Camera App to Take Photos Instead
Hopefully, reinstalling the app will solve the problem. But if it doesn’t, try using the mobile camera app instead. This way, you can capture the perfect shots and share them directly on your Status or to your contacts without having to use the WhatsApp built-in camera interface.